Privacy
Privacy & Cookies Policy
Sunset Reef St. Kitts and Drop Anchor Grill, operated by DDM Properties Ltd., a company incorporated in and pursuant to the laws of St Kitts & Nevis.
Last updated · 22 September 2026
Please read this Privacy & Cookies Policy to understand how we collect, use, protect, and otherwise handle your personal information when you visit our websites, book now, book your stay, or reserve a table.
Sunset Reef St. Kitts and Drop Anchor Grill are operated by DDM Properties Ltd. (“Sunset Reef,” “Drop Anchor,” “we,” “us,” or “our”). We operate www.sunsetreefstkitts.com and the Drop Anchor Grill website at www.dropanchorgrill.com. We use your personal information to serve you well and to run the resort and restaurant safely. We aim not to use Personal Data in a way you would reasonably be unaware of or object to. For the avoidance of doubt, our use of your personal data, will at all times adhere to the laws of St Kitts & Nevis, the place of business of Sunset Reef St. Kitts and Drop Anchor Grill.
This policy applies to guests, diners, website visitors, and people who contact us, whether information is given orally, electronically, or in writing. By using our websites, reserve a table, or book now, or Book your stay, you acknowledge this policy. Some uses (for example marketing emails) only happen if you opt in or if the law otherwise permits, and you can opt out at any time.
1. Personal Data we collect
While using our websites or reserve a table, or book now, or Book your stay, we may collect information that can identify you or is needed to reserve accommodations, a table at Drop Anchor Grill, or other services (“Personal Data”). This may include:
- First and last name
- Email address and telephone number
- Mailing or billing address
- Payment and billing details, when you make a booking
- Names and details of other guests in your party, including ages of children where relevant to the stay
- Travel dates, suite preferences, arrival information, and special requests (inclusive of but not limited to dietary preferences, food allergies, accessibility, celebrations)
- Identification details required for check-in or local registration
- The content of emails, messages, calls, and reservation notes
If you book through a third party — for example Airbnb, a travel advisor, a GDS/Synxis or similar engine, Small Luxury Hotels of the World, or a restaurant reservation platform used for Drop Anchor Grill — that partner collects information under its own policy and shares with us what we need to fulfill the reservation. We are not responsible for and cannot give assurances for and on behalf of these third party as to how they use of your information and can only give assurances for our own use of the information.
2. How we use Personal Data
We use Personal Data to:
- personalize your experience on our website and at the resort;
- improve the website and our services;
- respond to inquiries and guest-service requests;
- process reservations, buyouts, dining bookings, and other sales;
- communicate about your stay (pre-arrival, in-stay, and follow-up);
- honor preferences and special requests;
- run a promotion, survey, or other marketing initiative where permitted, with a way to opt out;
- collect reviews and feedback;
- prevent fraud, protect guests and staff, and secure the property; and
- meet legal, tax, accounting, and dispute-resolution obligations.
You may opt out of marketing emails by using the unsubscribe link in the message or by emailing us. Marketing lists are used only for Sunset Reef and Drop Anchor Grill purposes or a joint promotion with a partner we name at the time.
3. Information collected automatically policy
When you use www.sunsetreefstkitts.com or www.dropanchorgrill.com we may collect technical and usage data such as device and browser type, IP address, approximate location, pages viewed, referring URLs, and interactions with the site, using cookies and similar technologies. See the Cookies Policy below.
On property we operate security cameras in common areas and at access points. Footage is used for safety, incident review, and legal compliance — not for marketing.
4. Aggregated Data
Aggregated Data is general information about visitors and use of the website that does not identify you personally — for example traffic patterns, number of visitors to certain pages, referring sites, and interest in particular suites or features. Aggregated Data may be used to improve the site and, where appropriate, shared with partners for analytics or advertising in a form that does not identify you.
6. Legal Basis for Processing
We process personal data on the following legal bases:
- Consent: For marketing communications and non-essential cookies (see the “Cookies Policy” Section).
- Contract Performance: To fulfil obligations under reservations and service agreements.
- Legal Obligations: To comply with statutory and regulatory requirements applicable in our jurisdiction.
- Legitimate Interests: To improve services, ensure website functionality, and resolve customer queries or complaints.
7. Third-party links
Our websites may include links or booking widgets operated by others (maps, restaurant reservation tools, payment pages, social networks). Those sites have their own privacy policies. We are not responsible for their content, activities, or security. Please read their policies before you provide information to them.
8. Security of Data
The security of your Personal Data is important to us. The website is served over HTTPS. Access to guest and reservation systems is limited to people who need it for their work and who are required to keep the information confidential.
Card payments are encrypted in transit. Full card numbers are handled by our payment processor and are not stored in ordinary resort systems. If you prefer not to enter card details online, you may book by telephone at +1 869-468-2154 or toll-free +1 877-688-7333.
No method of transmission or electronic storage is 100% secure. We use commercially reasonable measures, but we cannot guarantee absolute security.
9. Retention and legal requirements
We keep Personal Data as long as needed to provide services and to meet accounting, tax, and record-retention rules, and to resolve disputes. Security footage is kept only for a limited operational period unless needed for an incident or legal matter.
Unless otherwise compelled by a court, we are not obliged to disclose Personal Data. We may disclose Personal Data if requested by a governmental entity, or if we determine it is necessary to comply with the law or to protect or defend our rights or property.
10. Your choices and rights
You may ask us to access, correct, or delete Personal Data we hold about you, or to stop marketing messages. Depending on where you live, you may have further rights including but not limited to:
- EEA/UK (GDPR): access, rectify, erase, restrict or object to processing, withdraw consent, and lodge a complaint with your supervisory authority. We process data to perform a contract with you, for our legitimate interests in operating a safe resort and improving services, where you consent, and to meet legal duties.
- California and similar U.S. state laws: request to know, delete, or correct Personal Data and to limit use of sensitive Personal Data, without discrimination. We do not sell or share Personal Data as those terms are defined under California law.
- Canada: request access and correction under applicable federal and provincial privacy law.
To exercise a right, email info@sunsetreefstkitts.com or, for dining-related requests, dropanchorgrill@sunsetreefstkitts.com. We verify requests before responding.
11. Children
Our websites and booking tools are intended for adults. We do not knowingly collect Personal Data online from individuals under 18 without appropriate adult consent. We may collect limited information about children traveling in a guest party (for example names and ages) solely to prepare rooms, tables, and services.
12. Changes
We may update this policy from time to time. The “last updated” date at the top reflects the current version. We will provide notice of material changes where required.
13. Contact
Questions about this policy or about the collection, use, or disclosure of your Personal Data:
- Resort: info@sunsetreefstkitts.com
- Drop Anchor Grill: dropanchorgrill@sunsetreefstkitts.com
- Telephone: +1 869-468-2154 · Toll-free +1 877-688-7333
- Mail:
- Business Address: DDM Properties Ltd., Main Street, Palmetto Point, PO Box 2160, Basseterre, St. Kitts KN0202, St. Christopher and Nevis
- Registered Address: 2nd Floor E & H Slack Building, Waterfront, Charlestown, Nevis, KN0802